Waveware technologies, inc, Call manager software, Software overview – WaveWare Call Manager User Manual

Page 2: Manual overview

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WaveWare Technologies, Inc.

“We Deliver Information at the Speed of Light”


Call Manager Software

Software Overview

Call Manager Software is Designed to Monitor Service Call Requests from Both Inovonics Wireless Transmitters

and from Wired Call Systems, while Notifying Call Activation and Deactivation Events via Pager and LED

Message Board, while Logging the Event History. A Report Generation Utility is also provided.

Manual Overview

This Manual is to Explain How to Install, Register and Configure the Software.

The Call Manager Software is Available to be Purchased “Pre-installed” on a Desktop PC (Optional)

- If Not Ordered “Pre-installed” on a Desktop PC -

Install the Call Manager Software on a “Desktop” Computer.

The PC doesn’t have to be a Dedicated Desktop Computer and Do Not use any “Server” Model Computers.

The Call Manager Software ONLY works properly on a “Standard Desktop” Computer.

It is NOT recommended to install on a SERVER Model Computer.

WaveWare Does Not Support Real Servers or Server Operating Systems or Computer Terminals.

WaveWare Does Not Support Virtual Machines or Tablets, at this time.

WaveWare Only Supports:

Windows XP Pro SP2 or SP3 and Windows 7 Pro SP1

(We Do Not Support Vista or Windows 8).


Additional Information:

Note:

Call Manager Software is Designed to Operate with Wired Call Systems that Perform Repeat Paging during

Active Calls and Do Not Output a Call Cancellation Message when the Call is Cancelled.

At the End of this Manual you will find Diagrams to illustrate how the installed components work together.


Desktop PC Requirements:

The

Minimum

Hardware Requirements for use with WaveWare Call Manager Software are:

1

Desktop

Model PC with…

1+ GHz Processor

10+ GB Hard Drive

1+ GB Memory

3+ RS-232 Serial Com Ports

1 Ethernet Port

1 CD-ROM

Please Note:

Additional RS-232 Serial Com Ports may be needed depending on Application Requirements.

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