WaveWare Call Manager User Manual

Page 36

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Shift Start Times:

Adjust the Shift Times to Match your Requirements.

See Fig. 56

The Purpose of Shift Start Times is to Allow the Call Event Reports to Include Shift Related Information.

Fig. 56

Report Threshold Values:

Adjust the Values for Frequent Call Threshold and Slow Response Threshold.

The Purpose of the Frequent Call Threshold is to allow the Reporting System to Identify rooms that Generate Frequent Calls.

The Slow Response Threshold allows the Reporting System to Highlight Slow Response Times.

Printed Report Footer:

This Field is Editable - Allows the User to Display their Company Information at the Bottom of each

Printed Report Page.

See Fig. 57

Fig. 57

Call Notification Settings:

Choose the Number of “

Repeats

” before the system starts the Escalation Processing and the

Number of “

Seconds

” between each Repeat. Choose from the Pager List which Pager you wish to use for the “

Supervisor

Pager and “

Maintenance

” Pager.

Call Notifications Continue until the Call is “

Canceled

”. Escalated Calls go to “

Supervisor

” Pager.

Low Battery and Tamper Alerts go to the “

Maintenance

” Pager.

Option: To “

Output to an Adaptive LED Sign

”. Check Box and Click on the “

Configure LED Sign Output

”.

Option: For hearing an “

Asterisk

” Sound on Errors.

See Fig. 58

Fig. 58

General:

You may choose to be “

Prompted

” for a “

Configurable

” Password for “

ALL

” Functions:

Admin

has Access to All Areas, where the

User

can ONLY Access the “

Assign

” Button in the Menu Bar.

Option: To be “

Warned

” for “

Unregistered

” Devices appearing on the Log Screen.

Option: To Hear an “

Exclamation

” Sound on Alarms when Viewing the Alerts Screen.

See Fig. 59

Fig. 59

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