Dot Hill Systems II 200 FC User Manual

Page 161

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Appendix B Using a Standalone JBOD Array (SANnet II 200 FC Array Only) B-15

Figure B-4 JBOD or Expansion Unit Troubleshooting Flowchart, 1 of 2

Drive light

amber?

No

I/O expansion

module LED

amber

Yes

SFP link status

amber?

Yes

No

No

Yes

Check event
messages in

firmware or software.

Replace chassis.

Switch drive with

known

drive from another

slot.

Replace drive

again.

Is the

drive light

green in new

slot?

Replace SFP

with

known good one.

Replace

cable.

Resolved?

End

Yes

Check for

proper

cabling.

1

Resolved?

No

No

End

Yes

5A

JBOD or expansion unit problem (FC)

2

Replace

drive with known-

good drive.

Resolved?

No

Yes

No

Yes

Resolved?

End

Yes

Connect

to known

good HBA.

Resolved?

End

No

No

Replace I/O

expansion

module.

End

End

End

Go to 11B

Is the

drive light

green in the

original slot?

End

Yes

No

Yes

--Reseat the FRU that is not operating correctly.

--Swap the questionable FRU with a known-good
FRU from the same array.

Notes

To check cabling, look for bent pins, loose wires,
loose cable shielding, or loose cable casing.

Fibre Channel arrays use SFP connectors to
attach the array to hosts and expansion units.
Each Fibre Channel I/O expansion module has
two SFP ports. These ports are labeled Loop A or
Loop B.

Prior to replacing a chassis, try the following:

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