What if there are problems, Important forgotten password – Beurer BY 99 User Manual

Page 34

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• The maximum battery capacity can only be reached after it has been charged several

times and is dependent on many factors (battery state, ambient temperature, means and

frequency of charging, etc.).

• Protect the camera and the parent unit from knocks, damp, dust, chemicals, drastic changes

in temperature, electromagnetic fields and nearby sources of heat (ovens, heaters).

• Clean the camera/parent unit with a soft, dry cloth. Do not use any abrasive cleaning prod-

ucts.

13. What if there are problems?

IMPORTANT Forgotten password

If you have forgotten your password, tap “Forgotten password” in the app and enter your e-

mail address. A new password will be sent to your e-mail address.

Problem

Solution

The parent unit will not switch on.

Check whether

• the “Monitor” mains part plug is properly

plugged in,

• the battery is correctly inserted,

• the battery is full, needs charging or is damaged.

An acoustic signal sounds from the parent

unit.

Check whether

• the maximum range has been exceeded,

• the mains part plug for the camera (“Baby”) is

correctly connected,

• the camera is switched on,

• the parent unit’s battery needs charging.

The parent unit is switched on, but is not

making any noise.

To set your desired volume on the parent unit,

press the right or left direction arrows during op-

eration.

The parent unit switches itself off.

• Recharge the parent unit’s battery.

• It could be that the parent unit is in energy-

saving mode. Check whether the power-saving

mode has been selected in the menu and de-

activate it where necessary.

The signal is weak, the connection keeps

breaking up or there is interference.

• If another technical device such as a microwave

is in the area between the camera and the parent

unit, remove the technical device or switch it off.

• Check whether other factors, such as trees or

anything else, are in the area between the cam-

era and the parent unit, and change the posi-

tion of the devices until the parent unit signals

a connection.

• Check whether the camera and parent unit are

inside the maximum receiving range.

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