COWON S9 - Manual (Page 40)

40 COWON S9
+ I am still confused even after reading the manual.
COWON website(www.COWON.com) provides support for
users of COWON products with FAQ (Frequently Asked
Questions) and beginner’s guide for products. Users are
strongly encouraged to check out the website for further
information regarding product usages and firmware upgrades.
For individual inquiries, please contact us on-line as we will try
to help you as best as we can.
+ I would like to set the device as factory default.
There are two choices when setting the device as factory
default.
1. Connect the device to PC and format as FAT32 file system.
Note that this procedure will erase the data in the device.
2. Delete the PARAM.CFG file in the System folder.
+ The player does not turn on.
If the battery is completely discharged, charge the battery before
you start the player. The charging time may vary depending on
the battery’s discharge status. If the player does not work at all,
press the RESET button on the rear side. For your information,
RESET will just disconnect the power and does not damage
the product or delete any files stored on the device.
+ The touchscreen and buttons do not work properly.
Check if the power switch is positioned to HOLD.
+ I can’t hear any sound.
Check if the volume is set to “0”.
Check if there is any file available in the player. If there is no file
in the player, you will not hear any sound. Please note that
corrupted files will result in a noise or discontinued playback.
Make sure the earphones are connected properly. Impurities in
the earphone jack can cause a noise.
+ Files that I have stored do not appear in the list.
Each mode shows you a list of playable files only. To view all
files that you have stored, select the Browser mode.
Please note that System folder will not appear in the Browser.
+
Troubleshooting