Flowserve 3400IQ Digital Positioner - Manual (Page 9)


Logix 3400IQ Digital Positioner FCD LGENIM3402-00 – 0/07
flowserve.com
References
Publications from the Fieldbus Foundation
Flowserve recommends that the user obtain these publications, which provide additional information
on Fieldbus technology:
Publication Title Publication Number Publisher
Technical Overview, FOUNDATION
fieldbus
FD-043 Available from the Fieldbus
Foundation
Wiring and Installation 31.25kbit/s,
Voltage Mode, Wire Medium
Application Guide
AG-140
31.25 kbit/s Intrinsically Safe
Systems Application Guide
AG-163
Engineering Guidelines AG-181
Function Block Application Process
parts 1 & 2
FF-890, FF-891 Contained in the User Layer
Specification FF-002
Fieldbus Specifications Various Documents
Contacting the Fieldbus Foundation
To order these publications and other information products produced by the Fieldbus Foundation,
contact them at:
Fieldbus Foundation
9390 Research Boulevard
Suite II-250
Austin, TX 78759
USA
www.fieldbus.org/information/
Technical Assistance
If the user encounters a problem with the Logix 3400IQ digital positioner, the configuration of the
Logix 3400IQ digital positioner should be checked to verify that all selections are consistent with the
application. If the problem persists, call Flowserve’s U. S. Technical Assistance between the hours of
8:00 am to 4:30 pm MST — Monday through Friday — for direct factory technical assistance.
Phone: 801 489 2409
Fax: 801 489 2599
Help Desk: 801 489 2678
E-mail: [email protected]
An engineer will discuss the problem with the user. Please have the complete model number, serial
number, and software revision number on hand for reference. The model and serial numbers can
be found on the Logix 3400IQ digital positioner nameplate. The firmware revision numbers of the
electronics boards and boot code can be found by accessing and reading the REVISION_ARRAY
parameter in the resource block of the device. (For further details, see Simulation Dip Switch in
section 6.5.)
If the engineer determines a hardware problem exists, a replacement Logix 3400IQ digital positioner
or part will be shipped with instructions for returning the defective unit. Do not return the Logix
3400IQ digital positioner without authorization from Valtek Product Technical Assistance, or until
the replacement has been received and a RGA (Return Goods Authorization) has been issued by
Flowserve.
NOTE: Flowserve does not offer technical support for National Instruments’ NI-FBUS Configurator
software. Contact National Instruments’ technical support at (512) 795- 8248, or their local office, for
assistance.