Chapter 5. error message handling, English, Hiti p720l user manual – HiTi P720L User Manual

Page 19: Ʀ error message and corrective action

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English

HiTi P720L user manual

Chapter 5. Error Message Handling

5 - 1

ƦError Message and Corrective Action

When the error happens, error message will be displayed on LCD of the operation panel.

* Please advice the error code number when you contact the dealers or service center if necessary.

LCD Message

Status

The front cover is opened

The front cover is not

opened
No smart chip key

No ink ribbon

Close the front cover.

Press the Open button again and reset

the error
Insert the smart chip key

Load the ink ribbon roll.

Corrective Action

Installed ink ribbon does

not match IC chip ID

0100 Cover Open

0101 Cover open fail

0200 Ribbon Missing

0201 Ribbon Missing

0202 Ribbon mismatch

Replace the right smart chip key

Unsupported ribbon type

0203 Security Check Fail

Replace the right ink ribbon

The ink ribbon is empty

0300 Ribbon Out

Replace the ink ribbon

Paper is not loaded

0400 Paper Out

Load the paper roll

Run out of paper

0401 Paper Out

Replace the paper roll

Paper roll is installed

incorrectly

0402 Paper Not Ready

Reload the paper roll in right direction

Paper jammed during

printing

0500 Paper Jam

Remove jammed paper in printer

Loaded paper roll size is

not match with ink ribbon

0600 Paper mismatch

Replace the right paper roll size

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