HiTi P720L - Manual (Page 20)

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HiTi P720L user manual
Chapter 5. Error Message Handling
5 - 2
ƦFailure Symptoms
When detecting a failure symptom, check the printer using the following table.
Symptom
Power is not switch on. Check if the power cable is connected to the plug socket
or the printer.
Action
The personal computer does not
recognize the printer.
Check if the USB cable is connected to the personal
computer or printer.
The printer does not become ready. Check if the front cover is properly closed.
Check if paper is jammed in the printer.
When the paper setting lamp goes off, insert the edge of
the paper until the paper setting lamp is lit.
A straight stripe area is not printed. The thermal head may be dirty. Clean the thermal head as
described in Chapter 4, "Routine Maintenance".
If the blank area remains after cleaning the thermal head,
the head may have been disconnected. Consult with the
service center.
The front cover does not open. Check if the printer is installed in a flat location.
Check if any object is placed in front of the front cover.
Dotted areas are not printed. The roller may be dirty. Clean the roller as described in
Chapter 4, "Routine Maintenance".