Research Concepts RC300 - Manual (Page 32)

RC300 Flyaway Companion 32
APPENDIX A Troubleshooting
If you are having problems connecting to the unit:
Step 1) Check that the Ethernet and power cables are connected correctly.
Step 2) Check that the link lights on the Ethernet port of your computer are on.
Step 3) Check that your computer’s IP address and netmask are configured correctly (see
Section 2.4 of this manual for instructions on configuring your computer).
Step 4) Check that JavaScript is enabled in your browser settings (see Enabling JavaScript later
in this Appendix).
Step 5) Check that you are entering the correct IP address into the address bar of your browser.
Step 6) Check that you can ping the unit, as shown below.
Step 7) If you cannot connect to the unit after performing Steps 1-6, restart your computer and
power cycle the unit. Repeat steps 1-6.
Step 8) If you cannot connect to the unit after performing Step 7, reset the IP address of the unit
as described in Section 4.12 of this manual.
Pinging the RC300
From the command prompt, type “ping 192.168.252.1” and then press ENTER.
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