Royal Vacuums CH50102 - Manual (Page 17)

To obtain approved Hoover® service and genuine Hoover® parts, locate the nearest Authorized Hoover® Warranty Service
Dealer (Depot) by:
• Checking the Yellow Pages under “Vacuum Cleaners” or “Household”.
• Visit our website at hoover.com (U.S. Customers) or hoover.ca (Canadian customers).
Follow the service center link to find the service outlet nearest you.
• For an automated referral of authorized service outlet locations call 1-800-944-9200.
Do not send your vacuum to Hoover®, Inc., Company in Glenwillow for service. This will only result in delay.
If you need further assistance:
To speak with a customer service representative call 1-800-944-9200; Mon-Fri 8am-7pm EST.
In Canada, contact Hoover® Canada, Toronto: 755 Progress Ave., Scarborough, ON M1H 2W7 OR Hoover® Canada,
Edmonton: 18129-111 Ave., Edmonton, AB T5W 2P2, Phone: 1-800-944-9200, Mon-Fri 8am-7pm EST.
Always identify your vacuum by the complete model number when requesting information or ordering parts. (The model
number appears on the bottom of the vacuum.)
PLEASE DO NOT RETURN THIS PRODUCT TO THE STORE.
6. serviCe
17
proBleM possiBle reason possiBle solution
All three LED lights
are on (solid)
1. There is a motor error 1. Contact your local authorized Hoover service
representative.
All three LED
lights are flashing
1. There is a system error 1. Contact your local authorized Hoover service
representative.
5. trouBleshootinG