AEC OFC Series - Manual (Page 33)

OFC Series Extrusion Control Units Page 33
Technical Assistance 8
8-1 Contact Information for Technical Assistance
Parts Department
Call toll-free 7am–5pm CST [800] 423-3183 or call [630] 595-1060
The Parts Department at AEC, Inc. is ready to provide the parts to keep your systems up and running. AEC
replacement parts ensure operation at design specifications. Please have the model and serial number of your
equipment when you call. Consult the Customer Parts List included in your information packet for replacement part
numbers.
Service Department
Call toll-free 8am–5pm CST [800] 233-4819 or call [630] 595-1060
Emergencies after 5pm CST, call [847] 439-5655
AEC has a qualified service department ready to help. Service contracts are available for most AEC products.
Sales Department
Call [630] 595-1060 Monday–Friday, 8am–5pm CST
AEC products are sold by a world-wide network of independent sales representatives. Contact our Sales Department
for the name of the sales representative nearest you.
Contract Department
Call [630] 475-7282 Monday–Friday, 8am–5pm CST
Let AEC install your system. The Contract Department offers any or all of these services: project planning; system
packages including as-built drawings; equipment, labor, and construction materials; union or non-union installations;
and field supervision.
AEC, Inc.
801 AEC Drive
Wood Dale IL 60191-1198
[630] 595-1060 • Fax [630] 595-6641