Curtis PLT4311 User Manual
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Troubleshooting
Can not turn on the device?
z
You may not be able to turn on the device when the battery is below the
critical level. Recharge the battery for a few minutes and try to turn it on
again.
z
Check if the power charger is connected properly and firmly.
The battery working time is too short?
z
The duration of the lithium battery varies with environmental temperature
changes and the service conditions. If the environment temperature is too
low or too high, the duration of the battery will be affected. It is
recommended to use this device at normal temperature.
z
Battery consumption varies depending on if the brightness and on time of
the screen, the volume level of the loudspeaker as well as the operation
status of the central processor (CPU). To save battery, please refer to
Power saving mode section of this menu.
No sound from earphone?
z
Check if the volume setting is adjusted to 0.
z
Check whether the audio file is damaged and try to play other audio files to
confirm. In the case if the audio file is damaged, it may cause severe
noise or staccato.
Can not copy files?
z
Check if the device is connected to the computer properly.
z
Check if the USB cable is working.
z
Check whether the memory capacity available is enough for storage of the
copying files.