Extron Electronics RAC 104 - Manual (Page 43)

Extron’s Warranty
Extron Electronics warrants this product against defects in materials and workmanship
for a period of three years from the date of purchase. In the event of malfunction during
the warranty period attributable directly to faulty workmanship and/or materials,
Extron Electronics will, at its option, repair or replace said products or components,
to whatever extent it shall deem necessary to restore said product to proper operating
condition, provided that it is returned within the warranty period, with proof of
purchase and description of malfunction to:
USA, Canada, South America,
and Central America:
Extron USA
1001 East Ball Road
Anaheim, CA 92805
U.S.A.
Europe, Africa, and the Middle East:
Extron Europe
Hanzeboulevard 10
3825 PH Amersfoort
The Netherlands
Asia:
Extron Asia
135 Joo Seng Road #04-01
PM Industrial Bldg.
Singapore 368363
Singapore
Japan:
Extron Japan
Kyodo Building, 16 Ichibancho
Chiyoda-ku, Tokyo 102-0082
Japan
China:
Extron China
686 Ronghua Road
Songjiang District
Shanghai 201611
China
Middle East:
Extron Middle East
Dubai Airport Free Zone
F12, PO Box 293666
United Arab Emirates, Dubai
This Limited Warranty does not apply if the fault has been caused by misuse, improper
handling care, electrical or mechanical abuse, abnormal operating conditions or non-
Extron authorized modifi cation to the product.
If it has been determined that the product is defective, please call Extron and ask for an
Applications Engineer at (714) 491-1500 (USA), 31.33.453.4040 (Europe), 65.6383.4400
(Asia), or 81.3.3511.7655 (Japan) to receive an RA# (Return Authorization number). This
will begin the repair process as quickly as possible.
Units must be returned insured, with shipping charges prepaid. If not insured, you
assume the risk of loss or damage during shipment. Returned units must include the
serial number and a description of the problem, as well as the name of the person to
contact in case there are any questions.
Extron Electronics makes no further warranties either expressed or implied with respect
to the product and its quality, performance, merchantability, or fi tness for any particular
use. In no event will Extron Electronics be liable for direct, indirect, or consequential
damages resulting from any defect in this product even if Extron Electronics has been
advised of such damage.
Please note that laws vary from state to state and country to country, and that some
provisions of this warranty may not apply to you.