GIGABYTE S55U 54.6" 3840 x 2160 HDR 120 Hz Gaming Monitor - Manual (Page 32)

Troubleshooting
Picture Issues
When the monitor has picture problems, these steps may help resolve the
problem.
Problem Possible Solutions
No picture, or black and
white picture.
• Unplug the monitor power cord from AC outlet and re-plug
after 60 seconds.
• Check that the Color Saturation is set to 50 or higher.
• Try different monitor inputs.
The picture is distorted. • The compression of video content may cause picture
distortions, especially in fast-moving pictures from sports
programmes and action movies.
• If the signal reception is weak or poor, screen distortion
may be visible but it is not a malfunction.
• Mobile phones used close to the monitor (within 1m) may
cause noise on analogue and digital channels.
The picture is blurry or
flickering, or cuts out
momentarily.
• > Settings > Picture > Sharpness . You can try to
increase or decrease the Sharpness .
• If you use an external antenna, check the direction,
position and connection of the antenna.
• Adjust the direction of your antenna, or reset or fine tune
the channel.
The picture appears
red, purple, pink and
other colors.
• > Settings > Picture > Calibration Settings >
White Balance. You can try to increase or decrease the
White Balance .
Picture distorted or
appear wavy.
• Some electrical appliances may affect the monitor. If you
turn off the appliance and the interference goes away, then
move it further away from monitor.
• Insert the power plug of the monitor into another power
outlet.
Note:
• If the problem persists, check the signal strength or refer to the external
device’s user manual.
Sound Issues
When the monitor has a sound problem, these steps may help resolve the
problem.
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