Reset the headphones – Bose QuietComfort Wireless Over-Ear Active Noise Canceling Headphones (White Smoke) User Manual
Page 40
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TROUBLESHOOTING
RESET THE HEADPHONES
If the headphones are unresponsive, you can reset them.
Resetting the headphones resets the product controls and reboots the headphones.
It doesn’t clear any device settings.
1. Connect the small end of the USB cable into the USB-C port on the left earcup.
2. Slide the Power/
Bluetooth
switch to the right
l
. At the same time, connect the
other end into a USB-A power source such as a computer or wall charger.
When the reset is complete, the status light glows according to the current charge
level (see page 28).
NOTE:
If you’re unable to resolve your issue, additional troubleshooting and
support is available a
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