Planar Systems UltraRes P Series 49" UHD 4K Commercial Monitor - Manual (Page 5)

5
Planar UltraRes P Series User Manual
020-1407-02A
Page | 5
Troubleshooting During Installation ........................................................................ 129
41. Error Codes (URP75 / URP85 / URP98 only) ................................................................. 129
42. Symptoms, Possible Causes and Solutions ................................................................... 130
42.1
Symptom: Display Doesn’t Respond to External Control System ................... 130
42.2 Symptom: Can’t Get PC to Output 4K @ 24/30/60 Hz.................................... 130
42.3 Symptom: Can’t Get PC to Output 4K @ 24/30/60 Hz.................................... 131
42.4 Symptom: IR Isn’t Working Properly ............................................................... 131
42.5 Symptom: Touch Has Broken Response Near Middle/Bottom of Display ....... 132
Accessing Planar’s Technical Support Website ..................................................... 133