Enterasys Networks FN 100 - Manual (Page 14)

Introduction
1-6 Getting Help
Getting Help
This section describes two different methods of getting help for questions or
concerns you may have while using NetSight Element Manager
Using On-line Help
You can use the FN100 window Help buttons to obtain information specific to the
device. When you click on a Help button, a window will appear which contains
context-sensitive on-screen documentation that will assist you in the use of the
windows and their associated command and menu options. If a Help button is
grayed out, on-line help has not yet been implemented for the associated window.
From the Help menu accessed from the Chassis View window menu bar, you can
access on-line help specific to the Chassis View window, as well as bring up the
Chassis Manager window for reference. Refer to Chapter 2 for information on the
Chassis View and Chassis Manager windows.
Getting Help from the Global Technical Assistance Center
If you need technical support related to NetSight Element Manager, contact the
Global Technical Assistance Center via one of the following methods:
By phone: (603) 332-9400
24 hours a day, 365 days a year
By fax: (603) 337-3075
By mail: Enterasys Networks
PO Box 5005
Rochester, NH 03866-5005
By e-mail: [email protected]
FTP: ftp.ctron.com (134.141.197.25)
Login anonymous
Password your e-mail address
By BBS: (603) 335-3358
Modem Setting 8N1: 8 data bits, 1 stop bit, No parity
NOTE
All of the on-line help windows use the standard Microsoft Windows help facility. If you
are unfamiliar with this feature of Windows, you can select Help from the Start menu, or
Help —>How to Use Help
from the primary NetSight Element Manager window.