Epson Perfection 1200U - Manual (Page 98)

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Where To Get Help
EPSON Technical Support
EPSON provides technical assistance through electronic support services and
automated telephone services 24 hours a day. The following tables list the contact
information:
Electronic support services
Service Access
World Wide Web From the Internet, you can reach EPSON’s Home Page at
http://www.epson.com.
EPSON Internet FTP
Site
If you have Internet FTP capability, use your Web browser (or
other software for FTP downloading) to log onto
ftp.epson.com with the user name anonymous and your
e-mail address as the password.
EPSON Forum on
CompuServe ®
Members of CompuServe can type GO EPSON at the menu
prompt to reach the Epson America Forum. For a free
introductory CompuServe membership, call (800) 848-8199
and ask for representative #529.
Automated telephone services
Service Access
EPSON
SoundAdvice SM
For pre-recorded answers to commonly asked questions about
EPSON products 24 hours a day, seven days a week, call
(800) 922-8911.
EPSON FaxAdvice TM Access EPSON’s technical information library by calling
(800) 922-8911. You must provide a return fax number to use
this service.
EPSON Referral
Service
For the location of your nearest Authorized EPSON Reseller or
Customer Care Center, call (800) 922-8911.