Diagnostics, Using system tools – Efficient Networks 5100 Series User Manual

Page 96

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SpeedStream Router User Guide

86

7: Using System Tools

The SpeedStream router provides tools within the firmware to assist you in troubleshooting connection
and configuration issues:

• The Diagnostics window allows you to test your DSL service.
• The Interface Map provides a graphical representation of the current LAN and WAN configurations.
• The Reboot window allows you to shut down and then restart router without losing your current

configuration settings.

• The Reset function allows you to restore the router to factory default settings or to the last firmware

update.

• The Update Firmware window assists you in downloading router application updates.

Note

Not all features may be visible on your router configuration. If in doubt, contact your service

provider.

Diagnostics

The Diagnostics window allows you to
test your DSL service.

1. From the main menu, click

Diagnostics.

The Diagnostics window displays

2. Click

Run Diagnostics at the bottom

of the window.

The test results display under the
Results column.

3. If a test displays a

FAIL

status, click

Run Diagnostics again to confirm the
failure.

4. If the test still displays a

FAIL

status,

check all connections and passwords;
then click Run Diagnostics again.

5. For failures of Connections at the

Carrier, Independent Service
Provider
, or Internet Connectivity
contact your Service Provider.

6. For tests other than those mentioned

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