A. troubleshooting, Reset and restore – Hawking Technology HNC700PT User Manual

Page 40

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A. Troubleshooting

Status LED

After powering up, the network camera performs a self-diagnostic to detect any hardware defects. The following table
lists the LED patterns in general. In case of any fatal errors, the LED will blink in a pattern other than those below.

Condition LED

Color

During self-diagnostic after power on

Blinking in interchanged green and red

Ethernet signal is lost

Red LED is blinking until Ethernet is detected

Before network is setup

Steady green until IP address is confirmed

After network is setup

Blinks green every second

Any hardware failure

Other patterns

Reset and Restore

On the left side (if facing it) of the camera there is a button hidden in the

pinhole, as shown in the picture. It is used to reset the system or restore the

factory default settings. Sometimes resetting the system sets the system

back to its normal state. If the system problems remain after reset, restore

the factory settings and install again.

Restoring the factory defaults will

erase any previous settings. Reset or
restore the system after power on.

RESET: Insert a fine pen tip, paper clip, or similar object end to click on

the button.

RESTORE:

1.

Insert a fine pen tip or paper clip and hold the button down.

2.

Wait for the self-diagnostic to run twice.

3.

Withdraw the pen tip, paper clip, or similar object as soon as the

second self-diagnostic starts.

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