High End Systems StudioPix Pixelation Luminaire - Manual (Page 5)

StudioPix™ Pixelation Luminaire User Manual v
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Warranty Information
Limited Warranty
Unless otherwise stated, your product is covered by a one year parts and labor limited warranty. It is the
owner’s responsibility to furnish receipts or invoices for verification of purchase, date, and dealer or
distributor. If purchase date cannot be provided, date of manufacture will be used to determine warranty
period.
Returning an Item Under Warranty for Repair
It is necessary to obtain a Return Material Authorization (RMA) number from your dealer or point of purchase
BEFORE any units are returned for repair. The manufacturer will make the final determination as to whether or
not the unit is covered by warranty.
Any Product unit or parts returned to High End Systems must be packaged in a suitable manner to ensure the
protection of such Product unit or parts, and such package shall be clearly and prominently marked to indicate
that the package contains returned Product units or parts and with an RMA number. Accompany all returned
Product units or parts with a written explanation of the alleged problem or malfunction. Ship returned Product
units or parts to: 2105 Gracy Farms Lane, Austin, TX 78758 USA.
Note: Freight Damage Claims are invalid for fixtures shipped in non-factory boxes and packing materials .
Freight
All shipping will be paid by the purchaser. Items under warranty shall have return shipping paid by the
manufacturer only in the Continental United States. Under no circumstances will freight collect shipments be
accepted. Prepaid shipping does not include rush expediting such as air freight. Air freight can be sent
customer collect in the continental United States.
REPAIR OR REPLACEMENT AS PROVIDED FOR UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE
CONSUMER OTHER THAN THE LIMITED WARRANTY STATED ABOVE. HIGH END SYSTEMS, INC. MAKES NO
WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO ANY PRODUCT, AND HIGH END SPECIFICALLY
DISCLAIMS ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. HIGH END
SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGE, INCLUDING LOST
PROFITS, SUSTAINED OR INCURRED IN CONNECTION WITH ANY PRODUCT OR CAUSED BY PRODUCT
DEFECTS OR THE PARTIAL OR TOTAL FAILURE OF ANY PRODUCT REGARDLESS OF THE FORM OF ACTION,
WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, AND
WHETHER OR NOT SUCH DAMAGE WAS FORESEEN OR UNFORESEEN.
Warranty is void if the product is misused, damaged, modified in any way, or for unauthorized repairs or parts.
This warranty gives you specific legal rights, and you may also have other rights specific to your locality.
CAUTION: This symbol appears adjacent to Caution
messages. Not heeding these messages could result in
personal injury and/or damage to equipment.
WARNING: This symbol appears adjacent to high
voltage warning messages. Not heeding these
messages could result in serious personal injury.
This symbol indicates the minimum distance from a
lighted object