HP Photosmart Premium Fax C410 - Manual (Page 183)

7. (Optional) Connect a phone to the other open phone port on the parallel splitter.
Figure 12-15 Back view of the product
1 Telephone wall jack
2 Phone cord connected to the 2-EXT port
3 Parallel splitter
4 Telephone (optional)
5 Computer with modem
6 Phone cord supplied in the box with the product connected to the 1-LINE port
8. Turn off the Auto Answer setting.
9. Run a fax test.
If you pick up the phone before the product answers the call and hear fax tones from
a sending fax machine, you will need to answer the fax call manually.
I hear static on my telephone line since connecting the product
Try the following solutions to resolve the issue. Solutions are listed in order, with the most
likely solution first. If the first solution does not solve the problem, continue trying the
remaining solutions until the issue is resolved.
• Solution 1: Make sure the product is set up for faxing correctly
• Solution 2: Try removing the splitter
• Solution 3: Try another power outlet
Solution 1: Make sure the product is set up for faxing correctly
Solution: Make sure you set up the product properly for faxing, based on the
equipment and services you have on the same phone line as the product. For more
information, see
Set up the HP Photosmart for faxing .
Fax troubleshooting 181
Solve a problem