Hayes Microcomputer Products ADSL Ethernet Modem User Manual

Page 88

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84 Hayes ADSL Ethernet User’s Guide

If you are using DHCP (dynamic IP addressing): In the

Windows TCP/IP Properties dialog box that displays, make

sure that “Obtain an IP address automatically” and
“Obtain a DNS server address automatically” are selected.

All other fields should be blank.
If you are using a static IP address: In the Windows TCP/IP

Properties dialog box that displays, both the Default Gateway

IP address and the DNS server IP address must match the

LAN IP address of the modem.
Macintosh users: TCP/IP instructions are on page 79.
Linux users: TCP/IP instructions are on page 80.

You have entered the proper Protocol, VPI, VCI, and
Encapsulation Mode settings for your DSL service provider.
Refer to the tables beginning on page 74.

You have typed your DSL Username and Password correctly.

Your service provider’s DSL connection is functioning
properly by placing a call to customer support.

I type http://10.0.0.2 into my Web browser’s address bar, but

the modem’s Login page won’t open so I can’t communicate

with the modem.

If you are using a Macintosh or Linux computer, your Internet
settings may need adjustment; turn to Appendix D on page 79

for instructions.

If you are using Mac OS X 10.3 and above, renew your IP
address: Go to System Preferences | Network. Click the

Configure button and then the Renew DHCP Lease button.

If you are using a Windows computer, perform a
Release/Renew operation.
For Windows 2000/XP: From the desktop, click Start |(All)
Programs | Accessories | Command Prompt
. Then type

ipconfig /all and press Enter. In the subsequent dialog box,

make sure the NIC adapter is highlighted in the dropdown list,

click Renew and then click Release. Then type 10.0.0.2 into

your browser’s address bar, and the Login page should display.

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