HP 7200 - Manual (Page 177)

Cause The contacts on the print cartridge are not touching the contacts in the
print carriage.
Solution Remove and then reinsert the print cartridges. Verify that they are
fully inserted and locked in place, and then try the alignment again. For more
information, see
Align the print cartridges .
Cause You are not using HP print cartridges or you are using print cartridges
that have been refilled.
Solution The alignment process might fail if you are not using HP print
cartridges. It might also fail if you are using refilled print cartridges. Replace the
print cartridges with genuine HP print cartridges that have not been refilled, and
then try the alignment again. For more information on replacing the print
cartridges, see
Replace the print cartridges . For more information on aligning the
print cartridges, see Align the print cartridges .
Cause The print cartridge or sensor is defective.
Solution Contact HP Support. Go to www.hp.com/support . If prompted,
choose your country/region, and then click Contact HP for information on calling
for technical support.
The HP All-in-One does not print
Solution If your HP All-in-One and computer are not communicating with each
other, try the following:
●
Look at the control panel display on the HP All-in-One. If the control panel
display is blank and the light next to the
On button is not lit, the HP All-in-
One is turned off. Make sure the power cord is firmly connected to the HP All-
in-One and plugged into a power outlet. Press the
On button to turn on the
HP All-in-One.
● Check the USB cable. If you are using an older cable, it might not be working
properly. Try connecting it to another product to see if the USB cable works.
If you experience problems, the USB cable might need to be replaced. Also
verify that the cable does not exceed 3 meters (9.8 feet) in length.
● Make sure your computer is USB ready. Some operating systems, such as
Windows 95 and Windows NT, do not support USB connections. Check the
documentation that came with your operating system for more information.
● Check the connection from your HP All-in-One to your computer. Verify that
the USB cable is securely plugged into the USB port on the back of your
HP All-in-One. Make sure the other end of the USB cable is plugged into a
USB port on your computer. After the cable is connected properly, turn your
HP All-in-One off and then on again.
Chapter 16
174 HP Officejet 7200 All-in-One series
Troubleshooting
information