HP 7200 - Manual (Page 197)

In the rare occurrence of a severe paper jam, you might need to
remove the face plate from the front of the automatic document
feeder and lift the pick assembly to remove torn pieces of paper from
deep inside the automatic document feeder. For more information,
see
The automatic document feeder picks up too many pages or
none at all .
4. Close the cover of the automatic document feeder, and then reattach the
document feeder tray.
Paper has jammed the optional two-sided printing accessory
Solution You might need to remove the two-sided printing accessory. For
more information, see the printed guide that came with your two-sided printing
accessory.
Note If you turned the HP All-in-One off before clearing the paper jam,
turn it back on, and then restart your print, copy, or fax job.
The automatic document feeder picks up too many pages or none at all
Cause You need to clean the separator pad or rollers inside the automatic
document feeder. Pencil lead, wax, or ink can build up on the rollers and
separator pad after extensive use, or if you copy handwritten originals or originals
that are heavy with ink.
●
If the automatic document feeder does not pick up any pages at all, the
rollers inside the automatic document feeder need to be cleaned.
● If the automatic document feeder picks up multiple pages instead of single
sheets, the separator pad inside the automatic document feeder needs to be
cleaned.
Solution Load one or two sheets of unused plain white full-size paper into the
document feeder tray, and then press Start Copy Black to pull the pages
through the automatic document feeder. The plain paper releases and absorbs
residue from the rollers and separator pad.
Tip If the automatic document feeder does not pick up the plain paper,
try cleaning the front roller. Wipe the roller with a soft lint-free cloth
dampened with distilled water.
If the problem persists, or the automatic document feeder does not pick up the
plain paper, you can clean the rollers and separator pad manually. Remove the
face plate from the front of the automatic document feeder to access the pick
assembly inside the automatic document feeder, clean the rollers or separator
pad, and then reattach the face plate, as described in the following procedures.
To remove the face plate from the front of the automatic document feeder
1.
Remove all originals from the document feeder tray.
Chapter 16
194 HP Officejet 7200 All-in-One series
Troubleshooting
information