Printer response problems, Enww printer response problems 111 – HP 2700 User Manual
Page 121
Printer response problems
The control-panel display is blank
Cause
Solution
The printer power switch is in the off position.
Verify that the printer is on. Fans might run while the printer is
in standby mode (off).
The printer memory DIMMs are defective or installed
incorrectly.
Verify that the printer memory DIMMs are correctly installed
and are not defective.
The power cord is not firmly plugged into both the printer and
the power receptacle.
Turn off the printer and then disconnect and reconnect the
power cord. Turn the printer on.
The line voltage is incorrect.
Connect the printer to a correct voltage source, as specified on
the power rating label on the back of the printer.
The power cord is damaged or worn.
Replace the power cord.
The power source receptacle is not working correctly.
Connect the printer to a different power receptacle.
The control-panel display is difficult to read
Cause
Solution
The contrast is too high or too low for the office environment.
Adjust the contrast on the control-panel display. See
.
The printer is on, but nothing prints
Cause
Solution
The printer
Ready
indicator light is not lit.
Press
X
to return the printer to the Ready state.
The top cover is not closed.
Close the top cover firmly.
Replace <color> cartridge appears on the control-panel
display.
Replace the specified print cartridge.
A printer message other than Ready appears on the printer
control panel.
The correct driver is not selected in the software program or
printer driver.
Select the PS driver in the software program or printer driver.
The computer port is not configured or is not working correctly. Connect another peripheral to this port to verify that the port is
working.
The printer is on but is not receiving data
Cause
Solution
The printer
Ready
indicator light is not lit.
Press
X
to return the printer to the Ready state.
The front door is not closed.
Close the front door firmly.
A printer message other than Ready appears on the printer
control panel.
ENWW
Printer response problems
111