FMI ES401 - Manual (Page 12)

www.fmiproducts.com 122638-01E 12
CLEANING OR REPLACING BACK
SCREEN (GLASS)
1. The glass is cleaned in the factory during
assembly. During shipment, installation,
handling, etc. glass surface may collect
dust particles. These can be removed
by buffing lightly with a clean damp cloth
(water only). Glass should be completely
dried with a lint free cloth or paper towel.
2. In the event of glass breakage, vacuum all
remaining glass pieces with a shop vac. DO
NOT VACUUM WHILE PIECES ARE HOT.
Replace glass only with replacement part
specifically for this heater. Never substitute
material. Only fully tempered soda lime
safety glass may be used on this heater.
3. To access glass to clean or replace, fol-
low steps 1 and 7 under Replacing Flame
Generation LED, page 11. Set aside bot-
tom panel.
4. Using gloves, gently remove glass panel
by sliding it toward you. There is a rubber
bumper on each corner of glass.
5. Clean glass as instructed in step 1 or
replace glass.
6. Using gloves, reinstall glass by gently
sliding, smooth side toward fireplace front,
into brackets on either side that hold glass
in place.
7. Replace log base.
8. Follow steps 11 and 14 under Replacing
Flame Generation LED, page 11.
TEChNICAL SERvICE
You may have further questions about
installation, operation, or troubleshooting.
If so, contact FMI PRODUCTS, LLC at
1-866-328-4537. When calling please have
your model and serial numbers of your
heater ready.
You can also visit our web site at
www.fmiproducts.com.
This information can be found on the
fireplace's rating plate located behind the
control panel door.
CLEANINg ANd MAINTENANCE
Continued
REPLACEMENT PARTS
Note: Use only original replacement parts.
This will protect your warranty coverage for
parts replaced under warranty.
Contact authorized dealers of this product.
If they can’t supply original replacement
part(s), call FMI PRODUCTS, LLC at
1-866-328-4537.
When calling, have ready:
• your name
• your address
• model and serial numbers of your heater
• how heater was malfunctioning
• purchase date
Usually, we will ask you to return the part to
the factory.