Gateway 6400 - Manual (Page 108)

System problems 99
The keyboard does not work.
The mouse does not work.
Probable cause Solution
Keyboard is locked out when
password is set Enter the password.
A key was depressed while
the system was starting up Clear the sticking key, then turn off the system,
wait for a few seconds, then turn the system
back on.
The keyboard is not plugged
in or connected properly Make sure the cable is plugged in correctly.
Something spilled into the
keyboard Turn off the system. Turn the keyboard upside
down to drain, then turn it over and let it dry
before using the keyboard again.
The keyboard is defective Try a keyboard you know is working.
Probable cause Solution
Mouse is locked out when
password is set Enter the password.
The mouse is not plugged in
or connected properly Make sure the cable is plugged in correctly.
The mouse driver did not load
when the system started Load the appropriate mouse driver manually or
contact technical support.
The mouse is defective Try a mouse that you know is working.
05032.book Page 99 Monday, July 10, 2000 11:43 AM