Gateway 6400 User Manual

Page 110

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Video problems

101

The color monitor displays everything in black and white.

The displayed characters are garbled.

The video is distorted.

Probable cause

Solution

The system was turned on
before the monitor

Make sure the monitor is turned on, then
restart the system.

The display type is set
incorrectly

In the Control Panel window (Start | Settings |
Control Panel
), double-click Display, set the
display to the appropriate monitor type, then
restart the system.

Probable cause

Solution

The video cable is damaged

Make sure the cable and connectors are in
good condition (no bent pins or broken wires).

The display setup is incorrect

In the Control Panel window (Start | Settings |
Control Panel
), double-click Display and
check the settings. The correct video type
should be selected, along with a supported
resolution. Check your monitor and video
controller documentation for details.

Probable cause

Solution

The monitor controls are not
properly adjusted

Adjust the monitor controls until the text
becomes clear. (See your monitor
documentation for more information.)

The connector or cable is
damaged

Make sure the cable and connectors are in
good condition (no bent pins or broken wires).

The surge protector or UPS is
damaged

Disconnect the monitor power cable and
connect it directly to the power source.

05032.book Page 101 Monday, July 10, 2000 11:43 AM

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