Mitel 5330 IP Phone User Manual

Page 53

Advertising
background image

5330/5340 IP Phone SIP User and Administrator Guide

47

Upgrade the Phone’s Firmware

IMPORTANT! To upgrade to Release 7.1, your software must be Release 5.0.0.21 or higher. If
you are upgrading from a previous load, please ensure you are following the correct upgrade
procedure as outlined in the latest product Release Notes available from the SIP Software
Download Page. The SIP Software Download Page provides access to the latest SIP firmware
loads, upgrade procedures, and Release Notes.

To access the latest SIP firmware loads, upgrade procedures, and Release Notes:

1. In your browser, go to www.mitel.com, click Login, and log in to Mitel OnLine.

2. Move your cursor over Products, and select SIP Desktop Devices.

3. In “Related Links” click SIP Software Download Page for firmware loads or Product

Documentation to access the SIP documentation.

For detailed information about firmware upgrades:

• Access

the

About Firmware Updates Page topic in the Administrator’s Web Configuration

Tool Online Help (see page 10).

View the Firmware Version

To view the firmware version using the Web Configuration Tool:

• Access

the

Home Page of the Web Configuration Tool.

To view the firmware version using the Applications Key:

1. Press

Applications

.

2. Press

the

Line 2 key. Main firmware version appears on the top line and boot firmware

version appears on the second line of the information area.

3. Press

Applications

to return to the default display.

Upgrading the Firmware

To upgrade the firmware using the Web Configuration Tool:

• Access

the

Configuring Network Settings and Updating Firmware sections of the

Administrator's Web Configuration Tool.

Note: The phone will compare its existing firmware with the firmware on the server. If both

versions are identical, the phone will not perform the upgrade procedure.

CAUTION: DO NOT remove power from the phone while the phone is upgrading flash
memory. This may result in severe damage to your phone.

Troubleshooting Tip: If your phone displays "SIP MAIN NOT FOUND", it is likely that your
system has experienced a power failure. The SIP Phone Boot firmware "borrows" Flash sectors
from the SIP Main area during firmware installation. At the end of a normal installation, the
sectors are restored without affecting SIP Main. However, if power is removed during Boot
installation, then SIP Main is erased and will have to be reinstalled on the phone.

Advertising
This manual is related to the following products: