Troubleshooting – Marantz VS3002 User Manual

Page 18

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13

ENGLISH

TROUBLESHOOTING

Try the following troubleshooting before calling for service.

1.

Are the connections made properly ?

2.

Are you operating the unit properly, following the instructions ?

If the unit does not operate properly, check the items shown in the following table.
If any trouble cannot be solved by the instructions below, malfunction of the internal circuitry is suspected; immediately unplug the AC power cord and contact Marantz dealer or service center.

Symptom

Cause

Solution

The power does not turn on.

Is the power cord disconnected?

Properly insert the power cord.

The power is on but there is no
video or audio output.

Is the signal cable properly connected to the input jack?

Properly connect the signal cable to the input jack.

Is the input of the connected device selected?

Press one of the buttons from INPUT 1 to 6 on the unit or the remote
controller to select the input of the connected device.

Is the output of the connected device selected?

Press OUTPUT button 1 or 2 on the unit or the remote controller to select the
output of the connected device.

The video or audio is distorted.

Is the signal cable properly connected?

Properly connect the signal cable.

The remote controller does not
work.

Is the battery worn out?

Replace with a new battery.

Are the unit and remote controller too far apart?

Operate the remote controller closer to the unit.

Is there an obstruction between the unit and remote controller?

Remove the obstruction.

Is the INTERNAL/EXTERNAL switch on the rear panel of the unit
set to “EXTERNAL”?

Set the INTERNAL/EXTERNAL switch to “INTERNAL.”

The auto input function does not
work.

Is the auto input function turned off?

Press the AUTO button on the unit or the remote controller to turn on the auto
input function.

The emphasis function does not
work.

Is the emphasis function turned off?

Press the EMPHASIS button on the unit or the remote controller to turn on the
emphasis function.

Is the connection cable too long? (10 m or more)

Replace the cable with a shorter one.

The remote link function does not
work.

Does the connected device support the remote link function?

See the description of the remote link function on page 11.

Is the remote control cable disconnected?

Properly connect the remote control cable to the input and output jacks.

Is the HDMI output cable connected to a jack other than INPUT 1 of
the amp or HDMI1 of the projector?

Connect the HDMI output cable to INPUT 1 of the amp or HDMI1 of the
projector.

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