IBM 1220 User Manual

Page 45

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43

Jobs do not print
(continued).

You are using the wrong printer
driver or are printing to a file.

• Verify that you selected the printer driver

associated with the printer.

• If you are using a USB port, make sure you are

running Windows 98/Me or Windows 2000, and
using a Windows 98/Me or Windows 2000
compatible printer driver.

Your MarkNet™ print server is
not set up properly or is not
connected properly.

Verify that you have properly configured the printer
for network printing.

You are using the wrong
interface cable, or the cable is
not securely connected.

Make sure you are using a recommended interface
cable.

Refer to the Setup Guide for cable specifications.

Held jobs do not print. A formatting error has

occurred.

• Print the job. (Only part of the job may print.)
• Delete the job.
• Free up additional printer memory by scrolling

through the list of held jobs and deleting others
you have sent to the printer.

The printer has insufficient
memory.

The printer has received
invalid data.

Delete the job.

Job takes longer than
expected to print.

The job is too complex.

Reduce the complexity of your print job by
eliminating the number and size of fonts, the number
and complexity of images, and the number of pages
in the job.

Page Protect is set to On.

Set

Page Protect

to Off from the

Setup Menu

.

1 Press Menu until you see Setup Menu, and then

press Select.

2 Press Menu until you see Page Protect, and then

press Select.

3 Press Menu until you see Off, and then press

Select.

Job prints from the
wrong tray or on the
wrong paper or
specialty media.

Printer driver settings are
overriding the operator panel
menu settings.

Make sure the

Paper Size

and

Paper Type

specified in the printer driver are correct for the job
you are printing.

Incorrect characters
print.

You are using an incompatible
parallel cable.

If you are using a parallel interface, make sure you
are using an IEEE 1284-compliant parallel cable.

The printer is in Hex Trace
mode.

If

Ready Hex

appears on the display, you must exit

Hex Trace mode before you can print your job. Turn
the printer off and back on to exit Hex Trace mode.

Tray linking does not
work.

Tray linking is not configured
properly.

To configure the linked trays:

• Make sure the Tray x Type value in the

Paper

Type

menu item in the

Paper Menu

is the same

for all linked trays.

• Make sure the Tray x Size value in the

Paper Size

menu item in the

Paper Menu

is the same for all

linked trays.

Symptom

Cause

Solution

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