International warranty service, Purchasing additional services, International – IBM xSeries 235 User Manual

Page 45: Warranty, Service, Purchasing, Additional, Services

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International

Warranty

Service

If

you

travel

with

your

xSeries

or

IntelliStation

system

or

relocate

it

to

a

country

where

your

system

is

sold

and

serviced

by

IBM

or

IBM

resellers

authorized

to

perform

warranty

service,

International

Warranty

Service

(IWS)

is

available

during

the

warranty

period.

Eligible

IBM

systems

are

identified

by

their

four-digit

machine

types.

You

can

obtain

IWS

through

the

service

delivery

method

(such

as

depot,

carry-in,

or

on-site)

provided

in

the

servicing

country.

Service

methods

and

procedures

vary

by

country,

and

some

service

or

parts

might

not

be

available

in

all

countries.

Service

centers

in

certain

countries

might

not

be

able

to

service

all

models

of

a

particular

machine

type.

In

addition,

some

countries

might

have

fees

and

restrictions

that

apply

at

the

time

of

service.

To

determine

whether

your

system

is

eligible

for

IWS,

go

to

http://www.ibm.com/pc/support/

and

click

Warranty

lookup.

Purchasing

additional

services

During

and

after

the

warranty

period,

you

can

purchase

additional

services,

such

as

support

for

IBM

and

non-IBM

hardware,

operating

systems,

and

application

programs;

network

setup

and

configuration;

upgraded

or

extended

hardware

repair

services;

and

custom

installations.

Service

availability

and

service

name

might

vary

by

country

or

region.

For

more

information

about

these

services,

contact

your

IBM

marketing

representative.

Appendix

B.

Warranty

information

33

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