Inter-Tel 8690 - Manual (Page 56)

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Inter-Tel ® Model 8690 Endpoint User Guide
BASIC
FEATURES
Using Directed Call Pickup
Directed Call Pickup allows you to answer a call that is ringing or holding at another
endpoint (reverse transfer a call). For example, if you receive a call but you are away
from your desk, you can answer the call from any system endpoint.
To use Directed Call Pickup:
1. Tap .
2. Dial the extension number where the call is ringing or holding to connect to the
caller. A confirmation notice appears.
If the call is for a hunt group (see page 71 ), enter the hunt group extension num-
ber to answer the call.
Using Group Call Pickup
A call group is a group of subscribers who have their own extensions.
*
Unlike hunt
groups (see page 71 ), call group members do not share an extension. Call group mem-
bers can answer ringing or holding calls for any other member of the call group. Calls
are answered based on the order they are received (first in, first answered).
To use Group Call Pickup: Tap . The first call received is answered.
Placing Conference Calls
You can place a conference call with subscribers and outside parties. The number of
parties who can be added to the conference depends on system configuration.
To place a conference call from the Active Calls view:
1. Place the first call on hold.
2. Add the conference parties:
• If you are adding a subscriber, dial the extension number.
• If you are adding an outside party, tap
OUTGOING or the Outgoing Call
access code ( ). Then dial the number.
Announce the conference, and then place the call on hold. Repeat this step until
all parties are gathered for the conference.
3. Tap to start the conference.
5 3
SUCCESSFUL
TRANSFER
* Call groups are configured by the system administrator.
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