Ethernet controller messages – IBM xSeries 330 User Manual

Page 28

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Hardware Maintenance Manual: xSeries 330

Ethernet controller messages

The integrated Ethernet controller might display messages from the following device
drivers:

•

Novell™ NetWare™ or IntraNetWare Server ODI

•

NDIS Adapter for level 4.0 (Windows NT)

•

SCO™ UNIX LLI

Table 4. Ethernet troubleshooting chart.

Ethernet controller problem

Suggested Action

The server stops running
when loading device drivers.

The PCI BIOS interrupt settings are incorrect.

Check the following:

•

Determine if the interrupt (IRQ) setting assigned to the Ethernet controller is also
assigned to another device in the Configuration/Setup Utility program.

Although interrupt sharing is allowed for PCI devices, some devices do not
function well when they share an interrupt with a dissimilar PCI device. Try
changing the IRQ assigned to the Ethernet controller or the other device. For
example, for NetWare Versions 3 and 4 it is recommended that disk controllers not
share interrupts with LAN controllers.

•

Make sure that you are using the most recent device driver available from the
World Wide Web.

•

Run the network diagnostic program.

Data is incorrect or sporadic.

Check the following:

•

Make sure that you are using Category 5 cabling when operating the server at 100
Mbps.

•

Make sure that the cables do not run close to noise-inducing sources like
fluorescent lights.

The Ethernet controller
stopped working when
another adapter was added
to the server.

Check the following:

•

Make sure that the cable is connected to the Ethernet controller.

•

Make sure that your PCI system BIOS is current.

•

Reseat the adapter.

•

Determine if the interrupt (IRQ) setting assigned to the Ethernet adapter is also
assigned to another device in the Configuration/Setup Utility program.

Although interrupt sharing is allowed for PCI devices, some devices do not
function well when they share an interrupt with a dissimilar PCI device. Try
changing the IRQ assigned to the Ethernet adapter or the other device.

The Ethernet controller
stopped working without
apparent cause.

Check the following:

•

Run diagnostics for the Ethernet controller.

•

Try a different connector on the hub.

•

Reinstall the device drivers. Refer to your operating-system documentation and to
the ServerGuide information.

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