Resources – Sony VAIO Digital Studio PCV-RX270DS User Manual

Page 55

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Resources

55

Resources

Sony provides several support options for your Sony computer. When you have
questions about your computer and the preinstalled software, check these sources
for answers, in the following sequence:

Quick Start

Contains information on how to set up your computer
quickly and easily.

VAIO Digital Studio™
User Guide

The User Guide (this manual) contains information on how
to get the most from your computer, find help, and solve
common problems. Also includes product specifications.

Online (Electronic)
Documentation

QuickStart and the User Guide are available electronically
on your hard drive. Two additional guides, Upgrading and
Maintaining Your VAIO Digital Studio™ Computer
a
nd
the Troubleshooting Help are also available online. To
access online documentation, click the Start button, point
to Help Center, and then point to the desired document.

Manuals and online help
files that may
accompany your
preinstalled software

Most manuals for preinstalled software are located on your
hard disk drive as online help files. You can access online
help files from the Help menu in a specific application. A
printed manual is available for some applications.

VAIO Support Agent

Vaio support agent can be accessed from the Windows
desktop. Using advanced diagnostic technology, Sony's
VAIO Support Agent runs scheduled protections of your
applications, network settings, and other important
software settings. When your software is protected, you
can use VAIO Support Agent to repair software problems
by restoring your software to any of the previously
protected states.

Knowledge Database

Provides instant access to information on commonly
encountered problems. Enter a description of your problem
and the Knowledge Database searches for the
corresponding solutions online. You can access the Sony
Knowledge Database at http://www.sony.com/pcsupport

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