Troubleshooting, Caring for your telephone, Troubleshooting caring for your telephone – Sony HIPATH 500 User Manual
Page 103
Fixing problems
103
Troubleshooting
Pressed key does not respond:
Check if the key is stuck.
Telephone does not ring:
Check whether the "Do not disturb" function is activated on your telephone
(
Æ page 66). If so, deactivate it.
You cannot dial an external number:
Check whether your telephone is locked.
If the phone is locked, enter your PIN to unlock it
To correct any other problems:
First contact the relevant service personnel. If the service personnel are
unable to correct the problem, they must contact Customer Service.
Caring for your telephone
•
Never allow the telephone to come into contact with coloring, oily or
aggressive agents.
•
Always use a damp or antistatic cloth to clean the telephone. Never
use a dry cloth.
•
If the telephone is very dirty, clean it with a diluted neutral cleaner con-
taining surfactants, such as a dish detergent. Afterwards remove all
traces of the cleaner with a damp cloth (using water only).
•
Never use aggressive or alcohol-based cleansers on plastic parts. The
use of scouring agents is also forbidden.