Sony HIPATH 8000 - Manual (Page 137)

Fixing problems
137
Fixing problems
Telephone maintenance
• Always use a damp or antistatic cloth to clean the telephone. Never
use a dry cloth.
• If the telephone is very dirty, clean it with a diluted neutral cleaner con-
taining surfactants, such as a dish detergent. Afterwards remove all
traces of the cleaner with a damp cloth (using water only).
• Never use cleaners containing alcohol, cleaners that corrode plastic, or
abrasive powders.
Troubleshooting
Pressed key does not respond:
Check if the key is stuck.
Telephone does not ring:
Check whether the "Do not disturb" function is activated on your telephone
("Do not disturb" appears on the screen Æ page 23). If so, deactivate it.
You cannot dial an external number:
Check whether your telephone is locked ("Phone locked: Enter Password"
appears on the screen"). If the phone is locked, enter your PIN to unlock it.
To correct any other problems:
First contact the relevant service personnel. If the service personnel are
unable to correct the problem, contact Customer Service.