Problems related to telephone -26, Problems related to audible, Signals -26 – Sharp MX-3100N User Manual

Page 780: The machine does not begin fax reception -26, Problems related to telephone, Dialing is not possible -26, You cannot talk to the other party -26, Problems related to audible signals, The volume is too low -26, No sound is heard -26

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8-26

TROUBLESHOOTING

Contents

PROBLEMS RELATED TO TELEPHONE

PROBLEMS RELATED TO AUDIBLE SIGNALS

The machine does not
begin fax reception.

Has the reception mode been set to
"Manual Reception" in the system
settings?

When the reception mode is set to "Manual Reception",
the machine will not receive faxes automatically. To
have the machine receive faxes automatically, set the
reception mode to "Auto Reception".

➞ System Settings > "Fax Data Receive/Forward" >

"Fax Settings" > "Receive Setting"

Is little free memory remaining?

Free memory by printing faxes received by confidential
reception and other received data that is protected by a
password, and by deleting data stored in memory
boxes.

Problem

Point to check

Solution

Dialing is not possible.

Is the extension phone connected?

Check the telephone line jack, the extension phone
jack, the wall jack, and any extension adapters to make
sure that all connections are secure.

You cannot talk to the
other party.

Did you dial using the speaker?

When you dial using the speaker, you will be able to
hear the voice of the other party, but he or she will not
hear your voice. Use the extension phone. (When the
extension phone is not installed, you cannot talk to the
other party.)

Problem

Point to check

Solution

The volume is too low.

• Speaker

• Ringer Volume

• Line Monitor

• Fax Receive

Complete Signal

• Fax Send Complete

Signal

• Fax Communication

Error Signal

Has the volume been set to a low level
in the system settings (administrator)?

Ask your administrator to set the volumes in "Speaker
Settings" to a higher level.

➞ System Settings (Administrator) > "Image Send

Settings" > "Fax Settings" > "Fax Default Settings" >
"Speaker Settings"

No sound is heard.

• Ringer Volume

• Line Monitor

• Fax Receive

Complete Signal

• Fax Send Complete

Signal

• Fax Communication

Error Signal

Has the ringer volume been turned off in
the system settings (administrator)?

Ask your administrator to set the volumes in "Speaker
Settings" to other than "No Sound".

➞ System Settings (Administrator) > "Image Send

Settings" > "Fax Settings" > "Fax Default Settings" >
"Speaker Settings"

Problem

Point to check

Solution

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