Paper jam message remains after jam is cleared, Solving print quality problems, Isolating print quality problems – Konftel G510-7276-00 User Manual

Page 141

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C

HECK

THE

PAPER

GUIDES

Move the guides in the tray to the correct positions for the paper size loaded.

T

HE

PAPER

MAY

HAVE

ABSORBED

MOISTURE

DUE

TO

HIGH

HUMIDITY

Load paper from a fresh package.

Store paper in its original wrapper until you use it.

Paper jam message remains after jam is cleared

The paper path is not clear. Clear jammed paper from the entire paper path, and then press .

Page that jammed does not reprint after you clear the jam

In the Setup menu, Jam Recovery is set to Off. Set Jam Recovery to Auto or On:

1

Press

.

2

Press the arrow buttons until Settings appears, and then press

.

3

Press the arrow buttons until General settings appears, and then press

.

4

Press the arrow buttons until Print Recovery appears, and then press

.

5

Press the arrow buttons until Jam Recovery appears, and then press

.

6

Press the arrow buttons until On or Auto appears, and then press

.

Solving print quality problems

The information in the following topics may help you solve print quality problems. If these suggestions do not correct
the problem, contact Customer Support. You may have a printer part that requires adjustment or replacement.

Isolating print quality problems

To help isolate print quality problems, print the print quality test pages:

1

Turn the printer off.

2

Load letter- or A4-size paper.

3

From the printer control panel, press and hold

and the right arrow button while turning the printer on.

Troubleshooting

139

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