KVH Industries KVHTRACVISION G4 - Manual (Page 102)

Troubleshooting
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4.1 Troubleshooting Matrix
The troubleshooting matrix shown in Table 4-1 identifies some
trouble symptoms, their possible causes, and references to
troubleshooting solutions.
Table 4-1
Troubleshooting Matrix
Antenna non-functional 1
Antenna not switching satellites 1 1 1 1 2 2 2 2
No picture on TV set 1 1 2 2 2 2 2
Certain channels do not work 1 1 1 3 2 2 2
Intermittent picture for short intervals 1 1 1 2 2 2 3 2
System works at dock but not on the move 1 3 3
System will not find satellite 1 1 1 1 1 2 3 2 2 3 2 3 2
Snowy television picture 1 2 2
Pixelating television picture 1 1 2 2 2 3 2
No antenna-specific menus on GyroTrac 3
Antenna and GyroTrac not communicating 1 3
No data output through Serial Port 3 3
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Section 4.2
Key
1 = Anyone can do
2 = Electronics know-how recommended
3 = Dealer service recommended