Frequently asked questions – Lathem TRUALIGN TIME RECORDER 800P User Manual

Page 35

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800P TruAlign Time Recorder User Guide

Page 36

FREQUENTLY ASKED QUESTIONS

Why will the 800P not power up?

Check to make sure the AC

power connector is plugged in

securely on the back of the

time recorder.

Make sure the AC wall outlet is

supplying power. To check this

you could plug in a lamp or

radio.

Make sure the wall adapter is

securely plugged into the AC

wall outlet.

Why will nothing print on the

timecard when it is inserted in

the 800P?

Make sure the timecards being

used are designed for the 800P

time recorder. Not all cards

will work with the 800P time

recorder. Use timecard # E8.

Why is the 800P printing on the

timecard when it is not aligned in

the timecard cell?

You may need to recalibrate

the TruAlign function. See

page 30 for details.

When I press the SET button to

accept a setting the display shows

“Err #”. (# = the function number

you are currently configuring.)

What does this error mean?

Typically if you see “Err #”, it

means you have selected an

invalid entry. For example if

you see ‘Err 4’, this means you

have entered an invalid

setting for Function 4.

Why is it when there is a power

failure I have to reset the time

and date on the 800P?

You may need to change the

internal BR2325 coin-cell

lithium battery. Contact

Lathem’s technical support at

1-800-241-4990, charges may

apply.

Is there a way to reset all of the

settings except the time and date

to the factory default settings?

Yes, to reset the 800P to the
factory settings, press

the

+

and

-

and SET

buttons at the

same time.

The display will

show rESt for 2 seconds and

then the normal time / date

will show.

Why does the display show 4

dashes ( - - - - ) after an

employee punches the timecard?

This is normal operation; the

print head is readying itself

for the next imprint.

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