Printer is busy or does not respond, Printer is printing blank pages – Lexmark S800 User Manual

Page 134

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3

Firmly plug the rectangular end of the USB cable into the USB port of the computer.

The USB port is marked with

.

Note: If you continue to have problems, then try another USB port on the computer. You may have connected to
a defective port.

R

EMOVE

AND

REINSTALL

THE

PRINTER

SOFTWARE

Printer is printing blank pages

Blank pages may be caused by improperly installed ink cartridges.

R

EINSTALL

THE

INK

CARTRIDGES

AND

DEEP

CLEAN

AND

ALIGN

THE

PRINTHEAD

1

Reinstall the ink cartridges. For more information, see “Replacing ink cartridges” on page 14.

If the cartridges do not seem to fit, then make sure the printhead is properly seated, and then try installing the
cartridges again.

2

Load plain paper.

3

From the home screen, navigate to:

> More Options > Deep Clean Printhead

A cleaning page prints.

4

Navigate to:

> More Options > Align Printer

An alignment page prints.

Note: Do not remove the alignment page until printing is finished.

Printer is busy or does not respond

If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:

M

AKE

SURE

THE

PRINTER

IS

NOT

IN

P

OWER

S

AVER

MODE

If the power light is blinking on and off slowly, then the printer is in Power Saver mode. Press to wake up the
printer.

If the printer will not come out of Power Saver mode, then reset the power:

1

Unplug the power cord from the wall outlet, and then wait 10 seconds.

2

Insert the power cord into the wall outlet, and then turn on the printer.

If this problem persists, then check our Web site for updates for your printer software or firmware.

Troubleshooting

134

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