Memory card troubleshooting checklist, Nothing happens when a memory card is inserted – Lexmark S800 User Manual

Page 152

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Memory card troubleshooting checklist

Before you troubleshoot, use the following checklist to solve most memory card problems:

•

Make sure that the memory card you are using can be used in the printer.

•

Make sure the memory card is not damaged.

•

Make sure memory card contains supported file types.

Nothing happens when a memory card is inserted

If the "Memory card troubleshooting checklist" does not solve the problem, then try one or more of the following:

R

EINSERT

THE

MEMORY

CARD

The memory card may have been inserted too slowly. Remove and then reinsert the memory card quickly.

C

HECK

THE

USB

CONNECTION

1

Check the USB cable for any obvious damage. If the cable is damaged, then use a new one.

2

Firmly plug the square end of the USB cable into the back of the printer.

3

Firmly plug the rectangular end of the USB cable into the USB port of the computer.

The USB port is marked with

.

Note: If you continue to have problems, then try another USB port on the computer. You may have connected to
a defective port.

C

HECK

THE

NETWORK

CONNECTION

If the printer and computer are connected over a network, then make sure that the correct host and device are
communicating. Select the printer from the computer or the computer from the printer.

Cannot print documents from a memory card or flash drive

If the "Memory card troubleshooting checklist" does not solve the problem, then try the following:

C

HECK

THE

USB

CONNECTION

1

Check the USB cable for any obvious damage. If the cable is damaged, then use a new one.

2

Firmly plug the square end of the USB cable into the back of the printer.

3

Firmly plug the rectangular end of the USB cable into the USB port of the computer.

The USB port is marked with

.

Note: If you continue to have problems, then try another USB port on the computer. You may have connected to
a defective port.

C

HECK

THE

NETWORK

CONNECTION

If the printer and computer are connected over a network, then make sure that the correct host and device are
communicating. Select the printer from the computer or the computer from the printer.

Troubleshooting

152

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