Lexmark S800 - Manual (Page 145)

Cannot send e-mail
C
HECK YOUR E
-
MAIL CONFIGURATION SETTINGS
Make sure you have correctly completed the e-mail setup and successfully configured an SMTP server.
C
HECK YOUR NETWORK CONNECTION
Make sure the printer is connected to an Ethernet or wireless network. Your network must be connected to the
Internet for the printer to communicate with the SMTP server.
C
HECK YOUR PROXY CONFIGURATION
Your proxy server configuration should allow SMTP server connections. For help with your proxy server or SMTP
settings, contact your system support person.
M
AKE SURE TO ENTER A VALID RECIPIENT E
-
MAIL ADDRESS
M
AKE SURE THE RECIPIENT MAILBOX IS NOT FULL
This causes e-mail to bounce back to your inbox.
Cannot attach files
S
ELECT A SUPPORTED FILE TYPE
(JPEG
OR
PDF)
M
AKE SURE THE FILE SIZE IS NOT TOO LARGE
Fax troubleshooting
• “Fax troubleshooting checklist” on page 146
• “Cannot send faxes” on page 146
• “Cannot receive faxes” on page 148
• “Cannot run the fax software” on page 149
• “Fax error messages on the printer control panel” on page 149
For detailed descriptions of common terms and tasks, see the following:
• “Setting up the printer to fax” on page 74
• “Faxing FAQ” on page 92
Troubleshooting
145