Jams and misfeeds troubleshooting, Paper jam in the printer – Lexmark S800 User Manual

Page 136

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3

Firmly plug the rectangular end of the USB cable into the USB port of the computer.

The USB port is marked with

.

Note: If you continue to have problems, then try another USB port on the computer. You may have connected to
a defective port.

M

AKE

SURE

THE

USB

PORT

IS

ENABLED

IN

W

INDOWS

1

Click

, or click Start and then click Run.

2

In the Start Search or Run box, type devmgmt.msc.

3

Press Enter, or click OK.

The Device Manager opens.

4

Click the plus sign (+) beside Universal Serial Bus controllers.

If USB Host Controller and USB Root Hub are listed, then the USB port is enabled.

For more information, see the computer documentation.

R

EMOVE

AND

REINSTALL

THE

PRINTER

SOFTWARE

Jams and misfeeds troubleshooting

•

“Paper jam in the printer” on page 136

•

“Paper jam in the duplex unit” on page 138

•

“Paper or specialty media misfeeds” on page 139

Paper jam in the printer

Note: The parts inside the printer are sensitive. Avoid unnecessarily touching these parts while clearing jams.

1

Turn off the printer, and then unplug the power cord from the wall outlet.

Note: Make sure the printer is not in Power Saver mode. Press and hold for three seconds to turn off the printer.

2

Check the following parts of the printer for any jammed paper:

•

Paper support

Troubleshooting

136

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