Troubleshooting, Error no. causes and actions – Lathem 7500E User Manual

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7. TROUBLESHOOTING

Error No. Causes and Actions

Contact Lathem.

The front of the card must be completely filled
in before using the back of the card.

Make sure that another time card or another item
is not jamming in the time recorder. Try inserting
the time card again.

Make sure that another time card is not jamming
in the time recorder and the ribbon cassette is
correctly inserted in place.
After making sure of the above, close the cover.
If the error number continues to be displayed,
contact Lathem.

Pay Period settings cannot be changed while cards
are stored in memory. An All Cards Reset must
be done before making changes to Print Format,
Pay Period type, or Pay Period start date.

1. Make sure cards are form E-7 and made by
Lathem Time Corp.
2. Check to make sure the barcode area of the
card is not smudged or damaged.

Re-insert card after 1 minute has elapsed. Card
cannot be inserted twice in the same minute.

Ensure current date is within pay period dates.
May need to 'Reset Settings' if error continues
to be displayed.

Use the "Card Reset" function to reset the card.
Make sure if you can print by inserting the time
card with the same number.

Use the "Card reassign" mode to transfer the card
and have a new card take over for the old one.

CPU error

The remaining life of lithium battery for

Return clock to Lathem.

memory back-up is short.

Card inserted on wrong side.

The card is not pulled in properly.

Card sensor error

The printer motor or the sensor is not normal.

The card forwarding motor or the sensor does
not operate properly.

The print head motor or the sensor for the
printer head can not operate properly.

1. Remove and Re-insert the ribbon.
2. Move clock to a dust free location.
3. Send to Lathem or authorized dealer for
cleaning and service.

Input the wrong settings.

Can't use the time card.

Calculation Error

Calculation Logic Error

Can't use the time cards because of memory
error.

When the card that you are using becomes full.

E-00

E-01

E-03

E-05

E-15

E-30

E-37

E-38

E-49

E-50

E-51

E-52

E-59

End

No. Error causes Action

* If the error number is still displayed after checking above points, contact Lathem Time.

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