Troubleshooting, Troubleshooting customer support – LG BH200 User Manual

Page 34

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34

Symptom

No power.

The power is on, but
the player does not
work.

No picture.

No sound.

The player does not
start playback.

The Remote Control
does not work properly.

Possible Cause

• The power cord is disconnected.

• No disc is inserted.

• The TV is not set to receive DVD sig-

nal output.

• The video cable is not connected

securely.

• The selected resolution is not capa-

ble with your TV.

• The equipment connected with the

audio cable is not set to receive disc
signal output.

• The power of the equipment connect-

ed with the audio cable is turned off.

• The [AUDIO] options are set to the

wrong position.

• An unplayable disc is inserted.

• The rating level is set.

• The Remote Control is not pointed at

the remote sensor on the player.

• The Remote Control is too far from

the player.

Correction

• Plug the power cord into the wall out-

let securely.

• Insert a disc. (Check the disc indica-

tor in the display window is lit.)

• Select the appropriate video input

mode on the TV.

• Connect the video cable securely.

• Select another resolution using

RESOLUTION button.

• Select the correct input mode of the

audio receiver so you can listen to
the sound from the player.

• Turn on the equipment connected

with the audio cable.

• Set the [AUDIO] options to the cor-

rect position. (See page 21)

• Insert a playable disc. (Check the

disc type and regional code.)

• Change the rating level.

• Point the Remote Control at the

remote sensor of the player.

• Operate the Remote Control closer to

the player.

Troubleshooting

Customer Support

You can update the Player using the latest software to enhance the products operation and/or add new features.
To obtain the latest software for this player (if updates have been made), please contact the following:
Call 1 (800) 243-0000 or
Visit http://us.lgservice.com and click on PRODUCT SUPPORT

→ Device Driver.

Resetting the Player

If you observe any of the following symptoms...

When the Player is plugged in, but the power will
not turn on or off.
When the display window is not working.
When the Player does not operate normally.

You can reset the Player as follows:

Press and hold the POWER button for more
than five seconds. This will force the Player to
power off. Press the POWER button again to
turn the Player back on.
Unplug the power cord and then plug the power
cord again after more than five seconds.

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