LG 300 Series User Manual

Page 4

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Case Study

Customer

Large professional organisation

Requirements • Receptionist receives high level traffi c and has 100+ extensions

• IT Manager would like to control moves and changes

• Customer has hunt groups

• Staff often relocate around their premises

Solution

Aria 300 with Aria’s PC (Ez Attendant)

Benefi ts

Ez Attendant - PC Receptionist

• PC console – eliminates multiple DSS consoles on desk

• Touch screen option

• Provides SMS internally, sending extensions messages

• Speed dial editor

• Class of Service

• Multiple Attendant option

PC Admin Enhanced (CAT)

• 100 levels of password protected access e.g. IT Manager has access to different functionality compared to Receptionist

• Offi ce manager access to basic functions – relocate handset, COS, Speed dials & handset button editor

• IT Manager access to hunt groups etc.

• Easy to use window based applications

IT Manager

Option Call
Centre PC

Application PC
Admin software

Aria 130/300

PBX

Ez-Attendant

Attendant

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