Lenovo 3000 J - Manual (Page 43)

PC Doctor for DOS Diagnostics
The PC Doctor for DOS Diagnostics program runs independently of the
operating system. You can use this program to test hardware components of
your computer. You can use this program when other methods are not
available or have not been successful in isolating a possible hardware problem.
You can run the diagnostics from the Rescue and Recovery workspace on your
hard disk. Alternatively, you can create bootable diagnostics diskettes from the
Rescue and Recovery workspace.
You can also download the latest version of the diagnostics program from
http://www.lenovo.com/support/ on the World Wide Web. Type your
machine type into the Use Quick Path field and click Go to find the
downloadable files that are specific to your computer.
Running Diagnostics from the Rescue and Recovery
workspace
Use the following steps to run diagnostics from the Product Recovery program:
1. Shut down your operating system, and turn off the computer.
2. Repeatedly press and release the Enter or F11 key as you turn on your
computer.
3. When you hear beeps or see a logo screen, stop pressing the Enter or F11
key. The Rescue and Recovery workspace opens.
4. From the Rescue and Recovery workspace, select Diagnose Hardware .
5. Follow the prompts on the screen.
6. Restart the computer as instructed.
Creating a Diagnostics diskette
Use the following steps to create a diagnostics diskette:
1. Shut down your operating system, and turn off the computer.
2. Repeatedly press and release the Enter or F11 key as you turn on your
computer.
3. When you hear beeps or see a logo screen, stop pressing the Enter or F11
key. The Rescue and Recovery workspace opens.
4. From the Rescue and Recovery workspace, select Create diagnostic disks .
5. Follow the instructions on the screen.
6. When prompted, insert a blank, formatted diskette into the diskette drive,
and follow the instructions on the screen.
Chapter 5. Troubleshooting and diagnostics 25